Hi everybody. Here I’m going to present you the results of usability
test of Sri Lanka Telecom official website (www.slt.lk). You all know that SLT
is the leading organization in Sri Lankan telecommunication industry. This
website developed by Affno web solutions.
Accessibility
Site loading time
Total website loading time is 8.30 seconds.it consist 1.2mb
data. This loading time is averagely good compared to the amount of data
available
Adequate text to
background contrast
Text to background contrast is in an adequate level.
Font size, spacing is
easy to read
Font sizes are varies BasEd On importance of the text or a
paragraph. However font sizes are good enough to read.
Flash/ add ons are
used sparingly
There is a flash slideshow placed in on top of the home
page.it shows SLT brands and innovations in an attractive manner. And there is
an option available for download macromedia flash player plugin.
Images have
appropriate ATL tags
ATL tags are available only for the home page images
Site has a not found/
404 page
No customize page is available
Identity
Company logo is
prominently placed
SLT company logo is prominently placed top of the left hand
corner. But the logo is not much highlighted.
Tagline
There is a tagline below the logo which indicates there core
brand message. “one country one voice”
Home page is
digestible in 5 seconds
After the first login home page digestible less than 5
seconds. but for the initial login it will take 7 seconds.
Clear path to company
information
There is a tab called “About SLT” which describes essential
information about the company. It clearly located top of the left hand corner.
Clear path to contact information
They have separate contact information like telephone
numbers and e-mail under every single web page dedicated for their separate
products and services.
Navigation
Main navigation is
easily identifiable
There is an excellent main navigation with search box,
appropriate tabs and links.
Navigation labels are
clear and concise
Navigation labels like FOR HOME, FOR BUSINESS give clear
idea for the users to find required information very quickly.
Numbers of
buttons/links are reasonable
All the buttons and appear on the web site reasonable. All
these links and buttons are providing path for the essential information.
Company logo is
linked to the home page
Yes it linked to the homepage.
Links are consistent
and easy to identify
Links In home page very clear and identifiable.(Annual
report, SLT News high lights , links to
the social networks ,etc ). There is a option called quick links which allows
user to accesses the desired information very quickly.
Site search is easy
to access
Site search is available on the home page with more advanced
searching features. Search box is located at middle off the left hand corner.
Content
Major headings are
clear and descriptive
Each tab and link appear on the home page represent a
heading.(eg :- for business, for home , tele shop,etc). Those are highlighted
and placed in the appropriate eye catching areas. By looking at this headings
user can get a clear & descriptive idea.
Critical content is
above the “fold”
Critical information placed as a row near the logo. And
other critical information like “About SLT” , “Subsidiaries” located apex of the website.
Styles and colors are
consistent
Main colors are blue and white. They use blue & black
fonts in the white background. These color combinations facilitate to improve
user visibility. Home page colors are matching with the colors of other pages
on the website.
Emphasis is used
sparingly
Headings are emphasized by using tabs and bold blue color.
More essential links placed in the apex of the website. However some crucial information
likes “mega line” , “PEO TV” “broadband” located bottom of the homage as
hyperlinked images to grab the attention of the user.
Ads and popups are
unobtrusive
They advertise their own brands using flash slideshow and
hyperlinked images but no other popups or annoying advertisements are appearing
on the website.
Main copy is concise
and explanatory
Home page is very clear and understandable. Appropriate
links and tabs are placed in a good order. So users are able to get well
understanding and the path to required information within few seconds.
URLs are meaningful
and user-friendly
www.slt.lk is the URL of this site. Users can easily
remember this URL and it contains the company’s own name.
HTML page titles are
explanatory
HTML page title
sates:"welcome to SLT" Welcome to Sri Lanka Telecom this can
gives clear idea to the html reader about the organization.
My idea is overall usability of the website is excellent.
But better to reduce the data amount in the homepage in order to quick
accesses.
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